-- Support & Downloads --
Technical Support & Trouble Shooting Guide
ACTiSYS Corporation is dedicated to providing our customers with the best support during and after the sale. Please fill out this
Tech Support Form so we can support you expeditiously.
NOTE1: Please provide basic data when inquiring support:
1) Dongle serial number with the prefix?
2) Year/date purchased?
3) From whom you bought /bundled?
4) Your other IR device (type/brand/model) you want to link to?
5) Your Operating system/ver.#: Windows(XP/7/8/10?) / Surface / WinCE / Mac / iOS / Android?
Software Downloads
ACT-IRx24UN series
(IR224UN/424UN, IRx24UN-Li, IRx24UN-LN, IRx24UN-L+; IRx24UN-Lx-LE series)
Drivers for Mac OS, Windows (32 & 64 bit); WinCE; & Linux (Note: Shares the same driver for ACT-IR1x0UD/-vx family & ACT1-201)
| For Win 7/8/10 OS, (Compatible Driver for those IR adapters which their SN# prefix starts with "UN" or "LI"). |
Please see NOTE1 for providing your basic data and contact tech-support@actisys.com for the driver |
| For Win 7/8/10 OS, (Compatible Driver for those IR adapters which their SN# prefix starts with "TA"). |
Please see NOTE1 for providing your basic data and contact tech-support@actisys.com for the driver |
ACT-IR2000UL / IR4000US
User's Driver & Manual for Windows XP/Vista/Win7/8/10
Please contact tech support and specify ACT-IR2000UL or ACT-IR4000US, 32-bit or 64-bit when getting Win 7/8/10 driver (Please See NOTE1 for providing your basic data)
ACT-IR2002UL / IR4002US
IR2002UL/IR4002US Drivers & Manual
Please contact tech support and specify ACT-IR2002UL or ACT-IR4002US, 32-bit or 64-bit when getting Win7/8/10/ Mac OS driver (Please See NOTE1 for providing your basic data)
Note: If you use IrDA-OBEX, these USB-IrDA adapters support Win7/8/10-32 and 64 bit.
But, if you use IrDA-IrComm, you'll need IrComm2K (free software from 3rd party) for all Windows O.S., including Win7-32 bit.
However, IrComm2K does Not support 64bit. then please use ACT-IR100UD/ACT-IR100UD-v2/IR100UD-v3, the Intelligent USB-IrDA adapter which is our once-for-all solution.
ACT-IR100UD / IR120UD / IR100UD-v2 / IR100UD-v3
ACT-IR100 UD/ IR120UD/ IR100UD-v2/ IR100UD-v3 Drivers & Manuals
Please see NOTE1 for providing your basic data and contact tech-support@actisys.com for the driver
ACT-IR200L / IR220L / IR220L+
Windows User Manual - for IrDA use
ACT-IR100M / IR100MP / IR100MU
ACT-IR100Mx Series (100M/100MP/100MU) User Manual
