Search by:
Wireless & IrSimple (TM) Connectivity!

Home Price Quote About Us Contact Us Order
-- Technical Support & Trouble Shooting Guide --

ACTiSYS Corporation has provided this online section of trouble shooting guidelines for your review. In order to save yourself valuable time, please review them before contacting our technical support team.

Q: I have a motherboard that supports IrDA. Which product I should choose from you?

A: We have two products that support on-board IrDA I/O controller. They are IR-210L and IR-2000L. The 210L is an infrared motherboard adapter which operates on Serial infrared (SIR), which means speeds up to 115.2Kbps. The 2000L is also a motherboard adapter which supports Fast infrared (FIR), which means speeds up to 4Mbps.

Q: If my motherboard just support SIR, can I use IR-2000L?

A: Yes, our IR-2000L supports both SIR and FIR. You can connect IR-2000L as SIR. After you upgrade your motherboard, you can use IR-2000L for FIR.

Q: If my motherboard doesnít support FIR, do you have any other product can support?

A: Yes, we have IR-2000B that is ISA add-on card. It can be use with IR-2000LC for FIR speed up to 4Mbps. IR-2000B uses National Semiconductor Inc.ís PC87108A I/O chip. It supports SIR, MIR, FIR, CIR, 500 kHz ASK. It has 3 connector on the back panel: DB-9F, DB-9M, mini-DIN-8.

Q: What kind of operating systems I can use for these IrDA products?

A: Right now you can use Windows 95 and Windows 3.1 for these IrDA products. Microsoft will release Windows NT 5.0 Workstation that is include IrDA driver soon.

Q: How can I set up my motherboard in BIOS?

A: Motherboard used UART 2 as infrared communication port. You need to set to HPSIR for SIR, HPFIR for FIR and HALF DUPLEX mode.

 If the problem is still unsolved, please contact ACTiSYS technical support.


[ Home Page | About ACTiSYS | Contact us | IrDA Products | Tutorials | IrDA Test Center | Compatibility | Order | [Price Quote | Technical Support | Downloads | Track a Package | Jobs | Feedback | Privacy | Terms ]

ACTiSYS CORP.  | 921 Corporate Way | Fremont, CA 94539 | Tel: +1-510-490-8024 |  Fax:+1-510-623-7268 |

© 1996-2014 ACTiSYS Corporation, All Rights Reserved

Member of Infrared Data Association (IrDA) Since Its Founding Day!