***ACTiSYS Applications Notes: USB/RS232Cable-050511 ====(Why Some USB-to-RS232 cable Can't Work With RS232-to-IrDA adapters?)==== a) Not all USB-RS232 conversion cable will work well with RS232-to-IrDA adapters. We tested 11 brands and only 3 are solid, 5 marginal, 3 totally not working. b) The reason is: Any RS232-IrDA adapters take power from RS232 signal lines which is follow RS232 spec., will deliver adequate current to drive IR220Li. Cheap USB-RS232 cable uses cheap IC inside which delivers current below RS232 spec. c) Therefore, If USB-serial cables delivers RS232 spec., somewhat less, or badly off spec, it will work well, marginally, or not work with RS232-IrDA adapter, as your customers discovered. d) ACTiSYS sells such qualified cable at competitive pricing, ACT1-201 (USB-RS232 Cable, 1 ft). It has been tested to work well with ALL RS232-to-IrDA Adapter models from many other suppliers. ==================================================